Privacy Policy
Effective Date: 28 May 2026
Empire 99 Pty Ltd trading as Empiria is committed to protecting your privacy and handling personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
This Privacy Policy outlines how we collect, use, store, disclose and manage personal information across our websites, services, communications, digital platforms and related business activities.
Collection of Personal Information
Personal information is information or an opinion that identifies an individual. This may include names, addresses, email addresses, phone numbers and other information relevant to the services we provide.
We collect personal information for purposes including providing our services,communicating with clients and responding to enquiries, managing projects, marketing, improving our digital platforms and operating our business.
We may also use or disclose personal information for related purposes that would reasonably be expected in connection with these activities.
You may opt out of marketing communications at any time using the unsubscribe link provided or by contacting us directly.
Where reasonable and practicable, we will explain why we are collecting personal information and how it will be used at the time of collection.
We may also collect technical and usage information when you interact with our websites or digital platforms.
Third Parties
Where reasonable and practicable, we will collect personal information directly from you. In some circumstances, we may receive personal information from third parties, including clients, schools, clubs, organisations, service providers or other parties connected with our services and business activities.
Where appropriate, we will take reasonable steps to ensure you are aware of the personal information provided to us by third parties.
Disclosure of Personal Information
We may disclose personal information to third-party service providers, contractors and partners who assist us in operating our websites, digital platforms, communications, marketing activities and broader business operations.
We may also disclose personal information where:
- you have provided consent;
- the disclosure is reasonably related to the services we provide; or
- the disclosure is required or authorised by law.
Website Analytics and Cookies
Our websites and digital platforms may use cookies, analytics tools and similar technologies to improve functionality, analyse website usage and support marketing activities.
These technologies may collect technical and usage information such as browser type, device information, pages visited and interaction data.
You can control or disable cookies through your browser settings, however some website functionality may be affected.
Photography and Video Content
As part of our services, we may capture photography, video and related media content at events, schools, sporting activities and other public or community environments.
The collection and use of this content may be governed by agreements, permissions or policies established by the relevant client, organisation or venue.
Where appropriate, concerns relating to imagery or media content may be directed to us using the contact details provided in this Privacy Policy.
Overseas Disclosure of Personal Information
Some third-party service providers we use may store or process personal information outside Australia.
Where reasonable and practicable, we take steps to ensure such providers handle personal information in a manner consistent with applicable privacy obligations.
Security of Personal Information
We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.
Personal information may be stored in physical or electronic systems, including with trusted third-party service providers.
When personal information is no longer required for the purpose for which it was collected, we will take reasonable steps to destroy, de-identify or securely retain the information in accordance with applicable legal, regulatory, operational and tax requirements.
In the event of a data breach that is likely to result in serious harm, we will assess the incident and comply with our obligations under applicable Australian privacy laws, including notification requirements where required.
Access to and Correction of Personal Information
You may request access to the personal information we hold about you and request corrections where necessary.
To protect personal information, we may require verification of your identity before providing access or making corrections.
Requests relating to personal information can be made using the contact details provided in this Privacy Policy.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business, services, legal obligations or privacy practices.
The latest version of this Privacy Policy will always be available on our website.
Complaints and Enquiries
If you have any questions, concerns or complaints regarding this Privacy Policy or the way we handle personal information, please contact us using the details below:
Empire 99 Pty Ltd trading as Empiria
Email: info@empiria.com.au
Postal Address: PO Box 51, Paradise Point QLD 4216
We will take reasonable steps to investigate and respond to privacy concerns in a timely manner.
If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) via oaic.gov.au.